Are all your products organic?
While we stock a comprehensive range of fresh organic produce and products available on a daily basis, we also have products which are certified all-natural, as well as specialty products such as gluten-free, certified raw and free-range products.
What is the difference between organic and natural products?
It is important to note the difference between an organically certified product and it’s all-natural counterpart. In general, organic products refer to items that are produced, manufactured and handled using wholly and purely organic means through standards and guidelines from various certification bodies. All-natural products on the other hand, refer to products that are not chemically altered or synthesized in any form; however, for these products, their intermediary phases of production or handling may not necessarily be achieved through purely organic means.
Is there a difference between products that are certified organic and products ‘made with organic ingredients’?
As the name would suggest, certified organic products must meet the requirement that at least 95% of the core ingredients are certified organic, before being stamped with the USDA-Organic label. Products ‘made from organic ingredients’ contain at least 70% of organic ingredients, whereas products ‘containing organic ingredients’ contain less that 70% of organic constituencies.
How do I arrange for a home delivery?
If time does not permit for you to visit our shop, we are more than happy to deliver to your home. You can place an order by calling us at 6219 7156, or emailing us at eat_organic@pacific.net.sg with your list of shopping items. Availability of items depends on the seasonality of produce and in-store stock. Please note that deliveries are available on weekdays only.
Where do you provide deliveries?
We provide deliveries to any location in Singapore, island-wide. We are however unable to provide deliveries for any addresses outside of Singapore.
How much do you charge for deliveries?
There is no delivery charge for orders above $200. Orders below $200 will incur a delivery cost of $14 – $20 depending on your delivery location.
Do you have a Product List available on your website?
Unfortunately, we do not provide a product list at this time. This is due to the sheer number of products we carry in the store and the ever-changing list of items due to seasonal availability. Prior to placing a home delivery order, we would certainly recommend for you to drop by the store to check out the items we have! We would also love to meet up with you!.
Is it possible to order an item that is out-of-stock or not carried by the shop?
Yes, most certainly. In line with our aim of making specialty products available, we would love to hear from you about products we have yet to incorporate into our ever-growing inventory. If you happen to be looking for a product not carried at the moment, please drop us an email with the relevant details and we will try to assist you to the best of our capacity.
Does Eat Organic practice a membership scheme?
Here at Eat Organic, we do not provide membership schemes for customers. This is purely in line with our goals to increase awareness of the benefits of organic produce and products and attempting to make such items available at the most competitive prices. Majority of items on shelves are already marked down from the retail prices recommended by our suppliers.. You do not have to be a member to enjoy such benefits!
Why do we have to wait for a long time after a particular product runs out?
As some products have to be shipped from our international suppliers, often times, a short-expiration date or the fluctuating availability present issues for delivery. We pride ourselves on providing the best quality of products, and not to compromise this quality in any way.
What do you do with items nearing their expiry date?
At Eat Organic, we believe in not letting nutritious foods go to waste. When a product is nearing their labeled expiry date, we either place them on a ‘special offer’ markdown or donate them to the Food Bank, where it can be utilized in a wholesome manner.
Why are there no organic eggs available locally?
Organic eggs loosely refer eggs laid by hens provided with organic feed as well as the provision of outdoors for roaming. At this current juncture, due to guidelines imposed by the Agri-food and Veterinary Authority (AVA), eggs laid by chickens allowed to roam freely are prohibited.. The closest and best alternative are barn-laid eggs, where chickens are allowed to roam free in large sheds. No antibiotics are used in the farming of such eggs either.
Why is buying organic more expensive?
There is a general perception that buying organic food is more expensive. While this is not entirely true, some products may indeed be pricier than their conventional counterparts. A number of reasons can be attributed to this; namely, the comparative dearth of demand for organic food, higher production costs due to limited economies of scale, higher post-production labor costs and the smaller net yield. It is therefore important that we respect fair-trade and empower the farmers who run these small farms, so that such methods of production can continue to be preserved and harnessed.
Does organic mean non-GMO?
Products certified organic by the various certification bodies are prohibited from containing any genetically modified constituents. (It’s in the definition!) Although such a ‘non-GMO’ label may not be explicitly presented on the product itself, it is a safe assumption that organic products are necessarily GMO-free.